In 2024, the global parcel delivery market was valued at approximately USD 474.15 billion and is projected to reach USD 736.83 billion by 2033, growing at a compound annual growth rate (CAGR) of about 5.6% from 2025 to 2033. This expansion underscores the increasing demand for efficient and reliable parcel tracking solutions.
The live package tracking market is also on an upward trajectory, with its size expected to reach USD 10.40 billion by 2032, exhibiting a CAGR of 11.9% during the forecast period. As consumers increasingly expect real-time updates and transparency in their deliveries, businesses are turning to advanced parcel tracking tools to enhance customer satisfaction and streamline logistics operations.
In this article, we’ll explore the top 10 parcel tracking software that are making significant impacts in the industry, helping businesses meet the growing demands of modern commerce.
Key Benefits of Using Parcel Tracking Tools
Real-Time Shipment Visibility: Parcel tracking tools provide live updates on a package’s location and delivery status, helping both businesses and customers stay informed. This level of transparency reduces delivery-related anxiety and builds trust with your buyers.
Enhanced Customer Experience: Most tracking tools offer branded tracking pages and personalized delivery updates, creating a seamless post-purchase journey. These touchpoints are great for reinforcing your brand and keeping customers engaged after checkout.
Automated Notifications and Alerts: These tools automate emails or SMS updates at key delivery stages—like shipped, out for delivery, and delivered. This saves businesses hours of manual communication and ensures customers are always in the loop.
Actionable Insights and Analytics: Advanced tracking platforms provide analytics on carrier performance, average delivery times, delays, and customer behavior. This helps businesses optimize shipping strategies and choose the best logistics partners.
Reduced Customer Support Workload: With proactive notifications and self-service tracking, customers are less likely to contact support asking “Where is my order?” This allows your customer service team to focus on more complex inquiries.
Things to Consider When Choosing a Tracking Tool
Carrier Network Compatibility: Ensure the tracking tool supports all the shipping carriers you use—especially if you ship internationally. Some tools support over 900+ carriers, making it easier to consolidate all tracking in one place.
Ease of Integration: Look for software that integrates effortlessly with your existing eCommerce platform (like Shopify, WooCommerce, Magento), marketplaces (like Amazon or eBay), and shipping partners. This reduces setup time and ensures smooth operations.
Transparent and Scalable Pricing: Evaluate the cost structure based on your shipping volume. Some tools offer free plans with limited features, while others have pay-as-you-go or custom pricing suited for larger enterprises.
Branding and Customization Options:
Branded tracking pages, logos, colors, and messaging options help reinforce your brand identity. This small detail can significantly enhance customer loyalty and your professional image.
Future-Proof and Scalable Features: As your business grows, your shipping and tracking needs will too. Choose a tool that can scale with you—offering features like API access, international tracking, returns management, and performance dashboards.
List of Top Parcel Tracking Software
1. Narvar
Narvar is a customer experience platform that enhances post-purchase journeys, including powerful parcel tracking features. It’s designed for mid-to-large-sized retailers and provides end-to-end shipment tracking with personalized notifications. Narvar focuses on making the delivery process a key brand touchpoint rather than just a backend logistics task.
The platform supports tracking for over 300 carriers globally and provides smart estimated delivery dates, delay predictions, and multilingual notifications. With Narvar, brands can maintain consistent branding even after the checkout process, keeping customers engaged and informed through customizable, mobile-friendly tracking pages.
Features:
- Shipment tracking across 300+ carriers
- Personalized, branded tracking pages
- Smart ETA predictions and delivery insights
- Multilingual and omnichannel communication
- Returns and exchange management
Website: https://corp.narvar.com/
Pricing: Custom
2. EasyPost
Through its API structure EasyPost allows developers along with businesses to create specialized solutions for shipping and tracking operations. Developer tools based on EasyPost can connect to over 100 delivery services and function for real-time monitoring and address confirmation and label creation. The technical complexity exceeds plug-and-play simplicity but EasyPost delivers maximum flexibility to companies with non-standard requirements.
Order status notifications to customers become possible through EasyPost’s parcel tracking service when it uses webhooks for shipment updates. The solution appeals particularly to tech-driven logistics teams and startups because it provides extensive documentation combined with developer-friendly features.
Features:
- Tracking API with real-time updates
- Webhooks for automated tracking events
- Supports USPS, FedEx, UPS, DHL, and more
- Address verification tools
- Fully customizable integration
Website: https://www.easypost.com/
Pricing: Custom
3. ClickPost
Businesses using ClickPost can access advanced tracking services which specifically serve customers across India and the Middle East together with Southeast Asia. This platform unites with more than 300 shipping providers to enhance eCommerce brand delivery management systems as well as minimize service level agreement tracking issues and control shipping-related customer expectations.
The key strength of ClickPost is its real-time Non-Delivery Report alert system which helps businesses minimize Return to Origin cases. This software platform serves eCommerce enterprises with fast expansion to provide detailed delivery performance analysis while optimizing their final distribution systems.
Features:
- Integration with 300+ carriers
- Real-time tracking and notifications
- NDR management and RTO reduction tools
- Branded tracking page and customer communication
- AI-based logistics optimization
Website: https://www.clickpost.ai/
Pricing: Available on request
4. Shippo
The shipping tracking and fulfillment solution Shippo simplifies eCommerce fulfillment operations through an advanced platform. This platform integrates with more than 85 worldwide carriers to support end-to-end tracking while it generates shipping labels and provides reduced cost delivery rates and automated process management. The platform suits businesses at all scales that want to integrate multiple shipping solutions in one central area.
Shippo provides businesses with tracking pages containing their brand identity while also sending automatic tracking emails for packages all through common eCommerce systems including Shopify, Wix, WooCommerce, and BigCommerce. The platform offers both a basic user interface together with thorough analytical dashboards enabling smooth shipping performance management alongside effortless customer interaction oversight.
Features:
- Real-time parcel tracking
- Branded tracking pages and email notifications
- Integration with 85+ global carriers
- Discounted shipping labels
- API for developers and custom workflows
Website: https://goshippo.com/
Pricing: Available on request
5. ParcelLab
ParcelLab is a high-end post-purchase platform that offers shipping messaging, operational analytics, and sophisticated tracking to help firms keep consumers. It uses real-time tracking updates and branded notifications to turn shipment data into opportunities for client engagement.
From checkout to delivery, ParcelLab gives businesses complete control over the customer experience. It provides smooth communication tools, AI-driven delivery insights, and dynamic tracking sites. Well-liked by luxury and business brands, ParcelLab increases brand loyalty by lowering WISMO (“Where Is My Order”) inquiries and promoting openness.
Features:
- End-to-end parcel tracking
- Personalized delivery notifications
- AI-powered delivery analytics
- Dynamic branded tracking pages
- Returns and post-delivery engagement tools
Website: https://www.parcellab.com/
Pricing: Custom
6. Route
Route stands out as a tracking solution which puts customer experience as its main priority. Customers gain visual tracking plus protection alongside real-time updates through Route’s platform to achieve an enhanced and honest experience after purchases. The delivery practices of DTC brands frequently incorporate Route to prevent service-related troubles for consumers.
Customers can view every online order through the Route application in a single platform. The system lets merchants connect their shop to Shopify and develop branded tracking systems with automated message management capabilities. One of the most exceptional attributes of this system is its insurance-style package protection component.
Features:
- Visual real-time tracking
- Branded post-purchase experience
- Route+ package protection
- Shopify and other eCommerce integrations
- Customer order aggregation app
Website: https://www.route.com/
Pricing:
| Basic | Pro | Custom |
| $0 | $349/mo | Custom |
7. 17TRACK
Customers and small businesses use 17TRACK, a free and easy-to-use parcel tracking software. It provides a straightforward and efficient web and mobile experience and supports more than 900 carriers. Despite being widely used for personal purposes at first, 17TRACK has developed to incorporate features that help eCommerce retailers.
With batch import and export capabilities, it enables the tracking of numerous parcels from various carriers in one location. Although it lacks the sophisticated analytics of enterprise applications, its dashboard is user-friendly and ideal for simple tracking requirements.
Features:
- Supports 900+ carriers
- Web and mobile app tracking
- Bulk package import
- Push notifications
- Auto-detection of tracking numbers
Website: https://www.17track.net/
Pricing: Free
8. Parcel Perform
The data-driven Parcel Perform platform offers tracking solutions specifically designed for enterprise-level customers across the world. The platform delivers accurate tracking services though advanced features while accepting shipments from more than 1,000 world carriers. The system serves enterprises which need to improve their logistics efficiency while gaining detailed shipping operational data.
The feature that distinguishes Parcel Perform centers on predictive delivery times alongside performance analytics coupled with multilingual tracking pages. The platform helps brands maintain a transparent delivery experience after purchase while decreasing customer support requests and boosting customer satisfaction.
Features:
- Support for 1,000+ carriers
- Predictive Estimated Time of Arrival (ETA)
- Multilingual branded tracking pages
- Advanced logistics analytics
- API for custom integrations
Website: https://www.parcelperform.com/
Pricing: Available on request
9. ShipStation
ShipStation presents a detailed shipping and fulfillment software program which comes equipped with robust features for parcel tracking. The software system serves players in the online industry who want to optimize order fulfillment as well as shipping operations. Order tracking through ShipStation remains straightforward because it supports more than 50 carriers and establishes integrations with key marketplaces.
The tracking functions of this software provide branded tracking pages alongside real-time tracking and notify users through customizable alerts. Businesses with extensive shipping needs will find the shipping platform to be an ideal solution because it provides automatic workflow processes for every shipping step. Many users who operate stores through Shopify as well as Amazon and eBay platforms make ShipStation their shipping solution of choice.
Features:
- Automated order tracking updates
- Branded tracking and shipping labels
- Multi-channel order management
- Integration with 50+ carriers
- Advanced reporting and analytics
Website: https://www.shipstation.com/
Pricing:
| Starter | Growth | Scale | Advanced |
| $9.99/mo | $29.99/mo | $99.99/mo | $399.99/mo |
10. AfterShip
One of the most widely used parcel tracking tool on the market right now is AfterShip. It is extensively utilized by eCommerce companies to improve customer experience with real-time updates and provides tracking for more than 1,100 carriers globally. AfterShip guarantees that your clients are always aware of the status of their deliveries with its user-friendly interface and robust automation options.
AfterShip provides branded tracking sites, delivery alerts, and useful data in addition to standard tracking. It easily connects with popular platforms like BigCommerce, Magento, WooCommerce, and Shopify. AfterShip provides scalable solutions to meet your demands, regardless of the size of your company.
Features:
- Real-time shipment tracking
- Branded tracking pages
- SMS & email delivery notifications
- API access and integrations
- Shipment analytics and reports
Website: https://www.aftership.com/
Pricing:
| Essential | Pro | Premium | Enterprise |
| $9/mo | $99/mo | $199/mo | Custom |
Conclusion
In conclusion, parcel tracking software have become essential for any business involved in shipping. These solutions assist guarantee a seamless and transparent delivery procedure, whether you’re managing logistics, operating an eCommerce business, or simply sending out packages sometimes. They enhance your workflow and keep your consumers satisfied and informed with features like real-time tracking, branded updates, and automated notifications.
The size of your company, your spending limit, and the number of your shipments all influence the tool you choose. The good news is that there is package tracking software available for all purposes, regardless of the size of your company. Choose the one that works best for you by trying a few of the options on this list.
FAQ
Can I track packages from multiple carriers in one place?
Absolutely. Most tracking software on this list supports multi-carrier tracking, meaning you can monitor packages from DHL, FedEx, UPS, USPS, and more—all from a single dashboard.
Do these tools offer customer notifications?
Yes, almost all parcel tracking tools offer automated notifications via email or SMS. Some even allow you to customize these messages to match your brand’s tone and style.
Which parcel tracking tool is best for Shopify users?
AfterShip, Route, and ShipStation are particularly popular among Shopify users. They integrate easily with the platform and offer great tools to enhance the post-purchase customer experience.
