Noida, another thriving center of technology and innovation in India, has quickly become an ideal place of location for business process outsourcing (BPO) firms. Location, good infrastructure, and a talented human resource pool make Noida the home of some of the best providers of BPO services with customers worldwide.
BPOs in Noida have a large range of services that are provided to different types of industries, including customer support, backend services, technical support, and KPO services. Such a vibrant ecosystem not only provides jobs but also leads to efficiency within the global business community.
Here, we present you with a list of the top 20 BPO companies in Noida that are rising to the top with their innovative solutions, quality of service, and growth philosophy.
Growth of BPO Companies in Noida
Over the past decade, Noida has surged as one of India’s premier BPO hubs. Home to over 250+ BPO and ITES firms, the city accounts for approximately 40% of the region’s BPO workforce in Delhi NCR.
As of May 2025, Noida hosts 202 registered BPO companies, with 116 maintaining active websites—a testament to its booming digital presence.
The BPO market in India is expected to develop at a compound annual growth rate (CAGR) of 12.6% and reach $139 billion by 2033. Noida’s robust infrastructure, growing talent pool, and favorable policy environment have transformed it into a strategic outsourcing magnet.
List of 20 Best BPO Companies in Noida
1. Ascent BPO Services Pvt. Ltd.
Ascent BPO Services is a trustworthy outsourcing company that aims at customer satisfaction. They offer such services as customer care, technical support, and back offices. They are reputable in terms of the efficiency of their teams and their timely delivery of products and services to their clients, who have different business interests.
They strive to ensure that your business is at a better productivity level with reduced expenditure, and hence, they partner in BPO in Noida.
Services Offered:
- Timely project execution and delivery
- Specialized in data entry and back-office operations
- Cost-effective services for startups and SMEs
- Strong client support and communication
- Flexible outsourcing models
- Well-trained and experienced staff
- Focus on long-term client relationships
2. BPO Convergence Pvt. Ltd.
The BPO Convergence Pvt. Ltd. is renowned for the provision of quality BPO services. Their specialization is in telemarketing, customer care, and data processing.
One of the ways in which the company aims to sustain good relationships with its clients is through the provision of tailor-made solutions. This is because they have a 24-hour service; thus, they can easily provide support that a company may require at any time of the day and night.
Services Offered:
- 24/7 customer and technical support
- Expertise in inbound and outbound calling
- Skilled in data conversion and form processing
- Multilingual support available
- Custom service packages
- An efficient lead generation process
- ISO-standard quality management
3. ISON Xperiences
One of the top providers of business assistance and customer care is ISON Xperiences, a BPO. They concentrate on making excellent customer experiences by employing professional, pleasant employees. Some of the processes that they deal with include receiving and making calls, handling technical support, and data input. The mission of the company is to enhance business development and customer loyalty to its clients.
Services Offered:
- Global BPO with a strong presence in Noida
- Expertise in customer lifecycle management
- AI-enabled customer interaction services
- Industry-focused solutions (telecom, BFSI, retail)
- Robust training and employee engagement
- Multi-channel communication (voice, chat, email)
- Focus on performance and client satisfaction.
4. NSB BPO Solutions Limited
NSB BPO Solutions is a well-established BPO supplier with a specialty in quality and on-time delivery. The range of services that they are offering includes customer support, lead generation, and data management. By leveraging advanced customer support tools, they enhance service quality and ensure prompt responses.
Having an efficient team and effective management, they offer a favorable working environment, and therefore, they serve their clients well. They deal with businesses in various industries, assisting them in enhancing their efficiency.
Services Offered:
- Specializes in customer support and KPO services
- High client retention rate
- Positive and inclusive work environment
- Excellent onboarding and training modules
- Real-time reporting and analytics
- Customizable workflow solutions
- Strong project governance model
5. Insight Customer Call Solutions Ltd.
Insight Customer Call Solutions Ltd. deals in call center management, such as customer care and technical support. They are famous due to their good staff and their punctuality; thus, they deliver reliable services with an orientation towards client satisfaction. They train their agents to attend calls professionally, which gives businesses of various industries high-quality support.
Services Offered:
- Known for punctual salary and employee care
- Specializes in call center operations
- Trusted by national and international clients
- Transparent communication process
- Quick query resolution
- Efficient CRM usage
- Motivated and trained agents
6. Avantive Solutions Noida – iPacesetters
A reputable BPO company offering customized business process outsourcing is Avantive Solutions. They are concerned with the process of establishing a good working environment; they offer services such as customer care, data processing, and technical support. Their professional unit keeps the clients busy and ensures a smooth rise of the business as well.
Services Offered:
- Tailor-made BPO services for startups and enterprises
- Positive company culture and low attrition
- Expertise in telecom and sales process outsourcing
- Real-time performance tracking
- Focused on enhancing CX (Customer Experience)
- Strong technology infrastructure
- Global delivery model
7. A1 Call Center
Established in 2009, A1 Call Center began with a non-voice project focused on Data Analysis and Internet Research in Delhi NCR. Starting with just 50 employees, we’ve grown into a 500-strong team. In 2010, we expanded into voice operations, handling outbound services like Lead Generation and Inbound services like Order Processing. Our consistent performance and client-first approach have helped us earn repeat business and trust across India.
Services Offered:
- Proven track record in data analysis and internet research
- Demonstrated proficiency in call center operations, including voice and non-voice
- Scalable workforce with over 500 trained professionals
- Services include lead generation, upselling, cross-selling, order processing, and phone answering
- Strong emphasis on enduring relationships and client satisfaction
8. Pacific BPO (An Access Healthcare Company)
Pacific BPO is one of the divisions within Access Healthcare, providing BPO services in the area of healthcare services and customer support. They offer data management, back-office solutions, and professional call center services. They have a warm working culture and good infrastructure that allows them to provide quality every time, which has made them an outsourcing choice when doing outsourcing work in the field of healthcare.
Services Offered:
- Specializes in healthcare revenue cycle management
- HIPAA-compliant systems for data safety
- Serves hospitals, clinics, and healthcare providers
- Highly trained in medical billing and coding
- Automated billing and claims follow-up
- Experienced leadership team
- Integrated healthcare software solutions
9. Adroit Synergies Pvt. Ltd.
Adroit Synergies offers diverse BPO solutions such as customer care, lead generation, and technical support. They also utilize advanced lead generation tools to enhance their outreach and client acquisition strategies.
Their reputation is built on a positive workplace environment and friendly employees, focusing on improving business outcomes by enriching customer interactions. They have trained personnel who make processes easier and more efficient for clients.
Services Offered:
- Excellent training and mentorship programs
- Friendly and productive work culture
- Offers support for domestic and international clients
- Expertise in sales and lead qualification
- Flexible work timings
- Good for entry-level and experienced professionals
- Team-oriented environment
10. Radiate E Services Pvt. Ltd.
Radiate E Services is the company that provides call center outsourcing and customer support. They also provide flexible job arrangements that involve working at home, and this makes them retain their skilled employees. They aim to provide quality customer service and long-term relationships with clients. They professionally and with commitment serve clients of various industries.
Services Offered:
- Remote work flexibility for staff
- Effective in both voice and non-voice operations
- Modern office infrastructure
- Focus on outbound sales and lead generation.
- Provides training to new hires
- Open and transparent communication
- Reliable and timely performance
11. Ebullient Services
Ebullient Services offers end-to-end BPO services in the form of customer care, technical support and data management. They employ a flexible working program to benefit workers and improve productivity and comfort. The company is targeting to provide quality outsourcing services that are capable of assisting a business in doing what it specializes and at the same time providing superior customer services.
Services Offered:
- Excellent for work-from-home options
- Balanced workload and supportive team
- Offers tech support, data entry, and surveys
- Small-team efficiency and fast execution
- Positive employee feedback
- Emphasis on soft skill development
- Great for beginners in BPO
12. Fidelis Global Services Pvt. Ltd.
Fidelis Global Services Pvt. Ltd. is a trusted BPO company delivering customer-centric outsourcing solutions to businesses across various sectors. Known for its commitment to quality, efficiency, and innovation, Fidelis offers end-to-end support services tailored to client needs.
With a focus on enhancing operational performance and customer satisfaction, the company has built a strong reputation in the industry. Its skilled team and advanced infrastructure enable seamless service delivery across channels.
Services Offered:
- Customer Support (Voice & Non-Voice)
- Technical Support
- Back Office Operations
- Data Entry & Management
- Telemarketing & Lead Generation
- Email & Chat Support
13. Noida Exim Pvt. Ltd.
Noida Exim is one of the leading BPO firms in Noida, offering customer care and telemarketing solutions. Their management is friendly and their work culture acclaimed. The firm specialises in providing high-quality services to customers, and this assists in increasing customer satisfaction and business performance. To meet the needs of their customers, they provide a 24/7 service
Services Offered:
- 24/7 customer care services
- Great work environment and management
- Multilingual voice support
- Customized call center solutions
- Specializes in outbound campaigns
- Offers email and live chat support
- Focused on small and mid-size businesses
14. Wipro Limited
Wipro Limited is a worldwide IT and BPO firm, and one of the leading IT hub with a strong presence in Noida. They offer end-to-end outsourcing services such as customer service, IT support, and business process. Innovative and quality-driven, Wipro has continuously enabled its clients (worldwide) to become efficient and minimize operational costs through innovative technologies.
Services Offered:
- One of the leading BPO and IT companies in India
- Offers BPM, ITES, and consulting services
- Supports global enterprise clients
- Strong career development programs
- ISO and CMMI certified operations
- High-level automation and analytics use
- Extensive training infrastructure
15. 3i Business Solutions Pvt. Ltd.
3i Business Solutions provides a vast assortment of BPO services that include customer support, data entry, and lead generation services. They give good salaries and accommodate their staff well. The firm also intends to assist its clients in improving their business processes by providing a good source of outsourcing.
Services Offered:
- Strong in lead generation and appointment setting
- Great salary and employee benefits
- Positive team culture
- Quick response times for clients
- Efficient voice process management
- Good for skill-building and entry-level growth
- Focus on quality metrics.
16. Go4Customer
Go4Customer is one of the most advanced providers of call center services, dealing with customer care support and technical assistance. They are regarded as providing excellent BPO services with good quality orientation. Their trained staff guarantees prompt completion of customer inquiries, which enables businesses to record high customer satisfaction.
Services Offered:
- Excellent reputation for client servicing
- Offers B2B and B2C tele-support
- Skilled in tech support and help desk services
- Real-time call monitoring
- Strong compliance standards
- High customer satisfaction rate
- Affordable solutions for SMEs
17. iEnergizer
iEnergizer is a global BPO with extensive expertise in business process outsourcing and customer support. They offer back office support, sales support, and customer assistance. iEnergizer is an employer of choice and an outsourcing partner due to their appealing salary packages and career development in terms of growth.
Services Offered:
- International client base across multiple sectors
- High-end technology infrastructure
- Attractive compensation packages
- Multiple process types (inbound, outbound, non-voice)
- Excellent learning and development programs
- Scalable solutions for global clients
- Focused on quality delivery and deadlines
18. Tech Mahindra Limited
A multinational corporation, Tech Mahindra provides BPO and IT services in Noida. They provide a broad line of services that comprise customer support, IT-enabled services, and consulting. Having state-of-the-art technology and a qualified workforce, Tech Mahindra is able to assist companies in transforming their business operations and enhancing the customer experience.
Services Offered:
- Combines IT with BPM for smart solutions
- Global delivery capability
- Expertise in telecom, BFSI, healthcare
- Advanced use of automation and AI
- Long-term client partnerships
- Award-winning training and HR policies
- Strong research and development teams
19. Genpact
Genpact is a multinational company based on BPO and digital transformation. As one of the prominent MNC companies in Noida, they provide analytics-based solutions, customer support, and intelligent solutions. Genpact is also known to be innovative and client-oriented, and can assist businesses to reshape their processes as well as boost their business by carrying out intelligent outsourcing.
Services Offered:
- A global digital transformation leader
- Uses Lean Six Sigma methodology
- Leverages strong data analytics tools and AI-powered services
- Industry-specific BPO solutions
- Operates in finance, healthcare, logistics, etc.
- Excellent employee training and development
- Focus on intelligent operations
20. NIIT Technologies (now Coforge)
Coforge, formerly NIIT Technologies, is one of the largest IT and BPO firms in Noida. They offer business process and information technology services. Coforge is committed to providing a high-level outsourcing service that enables its clients to attain operational excellence and digital transformation.
Services Offered:
- Specializes in digital process automation
- Deep domain knowledge in BFSI, travel, and logistics
- Agile delivery models
- Strong data security protocols
- Tech-driven outsourcing processes
- Advanced analytics and machine learning tools
- Global clientele with long-term contracts
Ending Note
The decision to select the optimum partner in the BPO can have a tremendous positive effect on your business productivity and customer satisfaction. The BPO companies in Noida mentioned above are among the finest in the BPO industry and can provide customers with their range of specialized services, plus solid technical support and a dedicated workforce. These Noida-based firms are part of the larger network of BPO companies in India, contributing to the country’s growing outsourcing ecosystem.
As a startup, Scale, or as an established organization, streamline your operations; there is an array of outsourcing opportunities in Noida with a reputable BPO industry. Remember your business objectives, assess service capabilities, and choose one that suits you. Increased efficiency is within reach when one gets the right BPO assistance. More on the dynamic outsourcing industry in India very soon.
FAQs
1. What are the Services BPO Companies in Noida Usually Provide?
BPOs in Noida also provide services such as customer support, technical support, telemarketing, data entry, lead generation, HR outsourcing, and healthcare process management.
2. Are BPO Jobs in Noida Open to Freshers?
Yes, quite a number of BPO firms in Noida recruit freshers and train them thoroughly. These positions are an excellent start-up into corporate activities as they expose people to customer service, communication, and team-based work.
3. Are 24/7 Working Hours Applied in BPO Companies in Noida?
Most BPO companies in Noida are running 24/7 so as to attend to international clients at diverse times of the day. It is common with shift flexibility, more so applied in companies dealing with US, UK, and Australian customers.
4. Which Industries does BPO in Noida cater to?
Noida-based BPO firms serve in different sectors such as telecom, banking and finance, healthcare, retail, insurance, eCommerce, and IT. Their services are tailored to suit every industry’s specific needs.
