Are you curious about India’s driving SaaS companies driving global innovation? The Software as a Service (SaaS) industry in India has developed exponentially, changing how businesses operate across divisions. These companies offer versatile, cloud-based arrangements for different needs such as client relationship administration, HR administration, data analytics, and more, with powerful data analytics tools that help businesses gain actionable insights and drive informed decision-making.
With leading-edge innovation, cost-effective models, and exceptional client experience, Indian SaaS firms are catering to both household and worldwide markets. Their capacity to adjust quickly to advancing demands has made India a conspicuous player within the worldwide SaaS ecosystem.
In this blog, we will take a look at the top 10 SaaS Companies in India.
What is a SaaS Company?
A SaaS (Software as a Service) Company offers regular computer software by connecting through web browsers that are accessible on the internet. Users of SaaS do not need copies for their devices or need to store them on local servers. The common license model for SaaS products is billed as services whereby clients pay for the right to use the software periodically, by month or year.
These companies host the software in the cloud, which means the users can access it through any device with an internet connection. SaaS is also gradual which is why it is suitable for companies of different sizes. SaaS is one of the most popular types of cloud computing today, and its common applications are customer relations management, project management, and communication applications.
The customers are relieved from software updates, security, and maintenance since it is the responsibility of the SaaS company to ensure these services support and advance the user’s business goals without involving additional complications. As the SaaS industry grows, there are many SaaS companies in India leading the way, offering innovative solutions to both small and large businesses across various sectors.
The Evolution of SaaS Startups in India
The growth of SaaS startups has been phenomenal over the last decade or so in India due to the growing IT infrastructure and digitalization. The SaaS model was prevalent globally from early 2000 and Indian startups adopting the SaaS model were apparently from the late 2000s.
With the development of the Internet and the emergence of cloud technologies, domestic Indian businessmen began to offer software products that would meet local companies’ requirements. By the decade of 2010, India had many unicorns, including Freshworks and Zoho, that drove the evolution of SaaS globally.
India is now one of the key global SaaS centers, and startups creating applications in various industries including HR, finances, marketing, and customer support. Over the past 12 months, almost 92% of Indian software-as-a-service (SaaS) firms have included artificial intelligence (AI) elements in their offerings. The sector’s development is fueled by advances in technology, a high level of efficiency in cost as well as the prevalent need for highly scalable Cloud solutions in the world market.
List of Top 10 SaaS Companies in India
1. Zoho Corporation
- Headquarters: Chennai, India
- Contact: +91 1800 103 1123
- Website: https://www.zoho.com
- Founded: 1996
Established in 1996, Zoho Corporation is a Software-as-a-Service (SaaS) firm located in Chennai, India; that provides more than forty-five business applications. These applications include customer relationship management, marketing, finance, human resources, and team collaboration.
Zoho is an adaptable, easily scalable, and relatively cheap CRM software that would prove suitable for small and massive companies alike. Its guiding principles include privacy, protection of user data, and a sensible customer-centric model.
Software offered by Zoho enables businesses to enhance efficiency by management and automation of business processes, customer relations, and team interaction.
Services Offered
- CRM Solutions
- HR & Payroll Management
- Marketing Automation
- Finance & Accounting Software
- Collaboration Tools
- IT Infrastructure Management
- Customer Support Solutions
Average Salary: ₹4-8 LPA
Ranking: Recognised as a top SaaS provider, consistently ranked high in user satisfaction.
Benefits and Perks: Health insurance, flexible working hours, work-from-home options, performance bonuses.
Work Culture: Innovation-driven, employee-centric, encourages creativity and autonomy.
Career Development: Offers training programs, leadership development, and internal career progression opportunities.
2. Freshworks Inc.
- Headquarters: Chennai, India
- Contact: +91 44 6667 8040
- Website: https://www.freshworks.com
- Founded: 2010
Freshworks Inc. is a cloud-based customer engagement suite that was established in 2010, with its headquarters in Chennai, India. Freshworks offers CRM, customer support, marketing, sales, and IT service management solutions, and serves as a comprehensive SaaS marketing tool, helping businesses automate and streamline their marketing efforts.
It offers solutions such as Freshdesk for fresh customer support and Freshchat for crisp new approaches to customer engagement. Freshworks is designed for businesses of all sizes; it has an easy-to-use interface and robust capabilities for automating tasks, communicating with customers, and keeping track of sales. As one of the leading SaaS companies in India, Freshworks continues to provide innovative tools that help businesses manage and enhance their customer relationships efficiently.
It also supports a range of additional services to make the tools work together and support functional teams in delivering brilliant customer satisfaction on a large scale.
Services Offered
- Customer Relationship Management (CRM)
- IT Service Management
- Helpdesk & Support Solutions
- Marketing Automation Tools
- Sales Engagement Tools
- Customer Analytics Tool
- Multichannel Communication Solutions
Average Salary: ₹5-10 LPA
Ranking: Globally recognized as a leader in customer engagement software.
Benefits and Perks: Health benefits, gym memberships, wellness programs, work-life balance initiatives.
Work Culture: Dynamic, collaborative, and highly focused on customer-first principles.
Career Development: Offers training, leadership tracks, cross-functional opportunities, and employee growth programs.
3. Chargebee
- Headquarters: Chennai, India
- Contact: +91 79 4714 3625
- Website: https://www.chargebee.com
- Founded: 2011
Established in 2011 and located in Chennai, Chargebee is a subscription billing and revenue management platform that eases out the process of recurring billing for businesses. With Chargebee, repetitive tasks like invoicing, subscription management, metering, and revenue recognition are handled, which makes it perfect for SaaS, E-commerce, and subscription models.
The platform is also compatible with multiple payment modes and methods, accounting systems, software, and CRM. Much like other platforms, Chargebee solutions offer strong analytics and reporting functionalities to businesses to monitor financial statuses and cash flows to enhance revenue management. As part of the growing SaaS industry in India, Chargebee continues to provide businesses with efficient tools that simplify subscription-based revenue processes and drive growth.
It has the advantage of flexibility and scalability, which has made it the go-to client-server solution in the world today regardless of the size of the firm.
Services Offered
- Subscription Billing & Payments
- Revenue Recognition Solutions
- SaaS Financial Management
- Customer Insights & Analytics
- API Integration Services
- Automated Invoice Management
- Subscription Lifecycle Management
Average Salary: ₹6-12 LPA
Ranking: A top provider in the subscription billing industry, highly rated in SaaS.
Benefits and Perks: Medical insurance, paid time off, flexible working hours, employee stock options.
Work Culture: Open, transparent, fosters innovation, and supports a global workforce.
Career Development: Encourages internal mobility, ongoing professional development, and mentorship programs.
4. Keka
- Headquarters: Hyderabad, India
- Contact: 8929208062
- Website: https://www.keka.com
- Founded: 2015
Keka was established in 2015 and is based out of Hyderabad, India; which is a cloud-based software platform that deals with management of human resources and payroll. They include; Employee Self-Service, Onboarding and Recruitment, Payroll & Benefits Administration, Time & Attendance, and others.
Due to the simplicity of its use and its many features, Keka is ideal for both small and large organizations. Some of the recurring tasks that are usually undertaken by the HR department are taken over by the platform, meaning that the service will henceforth handle such tasks for you, allowing HR staff to engage in more productive work. As one of the prominent SaaS companies in India, Keka continues to streamline HR processes and provide businesses with valuable automation tools.
Through real-time analytics and reports, Keka assists companies in making informed decisions. Its connectors make it an even more powerful solution for businesses that require effective management of the human resource department.
Services Offered
- HR & Payroll Solutions
- Employee Onboarding & Performance Management
- Attendance & Leave Management
- Employee Self-Service Portal
- HR Analytics & Reporting
- Learning Management System
- Taxation & Compliance Solutions
Average Salary: ₹3.5-7 LPA
Ranking: Highly rated by HR professionals for its ease of use and comprehensive features.
Benefits and Perks: Health insurance, flexible schedules, work-from-home options, and team-building activities.
Work Culture: Fun, transparent, and innovation-driven with a strong focus on employee well-being.
Career Development: Offers training, mentoring, and opportunities to grow into leadership roles.
5. Atlassian
- Headquarters: Bengaluru, India
- Contact: +91 80 6237 0700
- Website: https://www.atlassian.com
- Founded: 2002
Atlassian was established in 2002 and is located in Sydney Australia, but has a large development center in Bengaluru, India. Atlassian is a software company that deals with products that assist in project management and collaboration.
Currently, Atlassian offers its customers a large number of products including Jira, Confluence, Trello, and others, which assist teams in planning, tracking,g and collaborating on software development, project management, and knowledge sharing.
Its tools are employed in software creation, technical operation, and project monitoring by businesses of every sort. Flexible and easily scalable software solutions make Atlassian products used in many industries to improve efficiency and encourage agile work.
Services Offered
- Project Management Tools
- Collaboration & Knowledge Sharing Software
- Software Development Tools
- IT Service Management (Jira Service Management)
- Team Collaboration & Messaging (Confluence, Trello)
- DevOps Tools
- Agile Management Solutions
Average Salary: ₹8-15 LPA
Ranking: A global leader in software for project management, agile development, and team collaboration.
Benefits and Perks: Health benefits, retirement plans, paid parental leave, and work flexibility.
Work Culture: Highly collaborative, and inclusive, promotes agile work environments and work-life balance.
Career Development: Provides continuous learning, leadership training, mentorship, and opportunities for global exposure.
6. Kayako
- Headquarters: Gurugram, India
- Contact: 61776 51209
- Website: https://www.kayako.com
- Founded: 2001
Kayako is a help desk software platform that was established in 2001 with its head office in Gurugram, India. The software helps companies perform customer support and interact with them systematically.
Some of the features offered by Kayako are ticketing, live chat, knowledge base, and customer communities that enable companies to provide good customer service. The platform supports multiple channels for communication with customers such as emails, social media channels, as well as chat and phone orders, all under one integrated solution. As one of the leading SaaS companies in India, Kayako continues to provide businesses with innovative customer service solutions that enhance customer satisfaction and engagement.
Most of the organizations that use Kayako can elevate service delivery and get better results from their support teams due to the needed analytics features and reports gathered from the software.
Services Offered
- Customer Support & Helpdesk Solutions
- Live Chat Software
- Knowledge Base Management
- Omnichannel Support (email, chat, phone)
- Customer Feedback & Surveys
- Team Collaboration & Workflow Automation
- Customer Relationship Management
Average Salary: ₹4-7 LPA
Ranking: Known for its user-friendly interface and superior customer service.
Benefits and Perks: Comprehensive health coverage, paid time off, team-building activities, and work-from-home options.
Work Culture: Focused on employee satisfaction and customer service excellence, collaborative environment.
Career Development: Offers training, career growth opportunities, and exposure to global clients.
7. Plivo
- Headquarters: Bengaluru, India
- Contact: +91 79 4743 2658
- Website: https://www.plivo.com
- Founded: 2011
Plivo was established in 2011 and has its headquarters in Bengaluru, India. The company provides cloud communications services and works to empower businesses by giving them the tools to build voice and messaging applications that are also flexible and scalable.
It is a service provider of APIs for SMS, voice calls, and communication workflows, which developers can leverage to add communication capabilities to their products. Communication being a global process, Plivo provides a sound network with functionalities like number shaving, call tracking, and IVR all integrated into its console.
It is used by companies from sectors such as e-commerce, finance,and telecommunications to enhance customer experience and manage communication, respectively.
Services Offered
- Cloud Communications Platform (Voice, SMS APIs)
- Communication Workflow Automation
- Call Tracking & Analytics
- Voice & SMS Services Integration
- IVR & Call Center Solutions
- Real-Time Communication Management
- Cloud Infrastructure Solutions
Average Salary: ₹6-12 LPA
Ranking: Recognised as a key player in the cloud communications industry.
Benefits and Perks: Health insurance, performance-based incentives, flexible working hours, career progression opportunities.
Work Culture: Innovative, fast-paced, with a focus on technical excellence and collaboration.
Career Development: Opportunities for continuous learning, development programs, and leadership mentoring.
8. SocialAppsHQ
- Headquarters: New Delhi, India
- Contact: 088025 72227
- Website: https://www.socialappshq.com
- Founded: 2011
SocialAppsHQ is an integrated social media marketing software company established in 2011 and located in New Delhi, India. SocialAppsHQ offers a collection of social marketing tools for business growth through social media.
It has a platform where it provides solutions to clients seeking automation of campaigns, enhancing their rates of engagement, and monitoring the performance of social media platforms such as Facebook, Instagram, and Twitter. SocialAppsHQ assists businesses in handling social media advertising and enables them to quantify social media advertising returns on investments and enhance their interactions with their customers through analytics. As one of the leading SaaS companies in India, SocialAppsHQ continues to empower businesses with effective tools for optimizing their social media strategies.
It becomes convenient for business entities because the platform facilitates the expansion of its client base and promotion of the company through social networks with the help of effective advertising campaigns. As part of the growing SaaS industries in India, SocialAppsHQ continues to lead the way in helping businesses leverage social media for improved marketing outcomes.
Services Offered
- Social Media Marketing Automation
- Social Media Advertising Campaigns
- Social Analytics & Reporting
- Lead Generation & Conversion Solutions
- Social Media Engagement Tools
- Marketing Strategy Consulting
- Social CRM Tools
Average Salary: ₹4-8 LPA
Ranking: Recognised as an emerging player in the social media marketing space.
Benefits and Perks: Health insurance, performance bonuses, flexible hours, and team outings.
Work Culture: Fun, energetic, collaborative with a focus on results-driven marketing.
Career Development: Offers training on the latest marketing tools, cross-functional learning, and growth opportunities.
9. ThinkToShare IT Solutions
- Headquarters: Kolkata, India
- Contact: +919883260219
- Website: https://thinktoshare.com
- Founded: 2017
ThinkToShare IT Solutions is an IT firm located in Kolkata, India. Its service range covers cloud computing, website development, and SaaS for those firms that are willing to go digital.
The company provides software development such as web and applications mobile applications e-commerce solutions and IT consulting services. As a firm, ThinkToShare is geared to develop tailor-made solutions for businesses of any nature to improve processes and bring operational excellence.
Their focus on customers and experience in creating successful large-scale solutions make them suitable technology partners for organizations.
Services Offered
- Cloud Computing Solutions
- Web & Mobile Application Development
- IT Consulting & Strategy
- Enterprise Resource Planning (ERP)
- Software Integration Solutions
- Digital Transformation Services
- IT Support & Maintenance
Average Salary: ₹3-7 LPA
Ranking: Known for providing tailored IT solutions and excellent client support.
Benefits and Perks: Medical insurance, paid time off, flexible working conditions.
Work Culture: Team-oriented, promotes creative problem-solving, and encourages innovation.
Career Development: Provides hands-on training, skill development opportunities, and mentorship.
10. NineHertz
- Headquarters: Jaipur, India
- Contact: +91 72970 00999
- Website: https://theninehertz.com/
- Founded: 2008
NineHertz, founded in 2008 and headquartered in Jaipur, India, is a digital transformation company offering a wide range of IT services, including web and mobile app development, cloud computing, and SaaS solutions.
The company provides customized software development and digital marketing services tailored to meet the needs of businesses across various sectors. NineHertz focuses on helping clients optimize operations, improve customer engagement, and drive innovation.
With a strong team of skilled developers and designers, NineHertz creates scalable and secure solutions for startups, enterprises, and mid-sized businesses globally.
Services Offered
- Web & Mobile App Development
- SaaS Development
- Cloud Solutions
- IT Consulting & IT Services
- Digital Marketing Solutions
- UI/UX Design
- Custom Software Development
Average Salary: ₹4-8 LPA
Ranking: Highly regarded in digital transformation and software development.
Benefits and Perks: Health benefits, paid vacation, professional development opportunities, and flexible working hours.
Work Culture: Collaborative, results-oriented, with a focus on innovation and client success.
Career Development: Offers opportunities for growth, technical training, and leadership development.
Ending Thoughts
In conclusion, the SaaS industry in India has experienced rapid growth, driven by technological advancements, increased cloud adoption, and a strong entrepreneurial spirit. Indian SaaS startups are now at the forefront of the global digital transformation, offering innovative, scalable solutions that cater to diverse industries, from customer service to HR and finance. With a cost-effective approach, access to a large talent pool, and an increasing number of startups achieving unicorn status, India is poised to continue leading in the SaaS space.
As businesses worldwide seek cloud-based solutions, Indian SaaS companies in India are well-positioned to capitalize on this demand, shaping the future of global enterprise technology. The sector’s growth presents vast opportunities for innovation, expansion, and market leadership.
FAQs
Why is India a hub for SaaS companies?
India’s skilled tech talent, cost advantages, and focus on innovation have made it a global hub for SaaS development.
What industries do Indian SaaS companies serve?
They cater to industries like e-commerce, healthcare, finance, education, and logistics with specialized software solutions.
Do Indian SaaS companies compete globally?
Yes, many Indian SaaS companies have a strong global presence, serving clients across North America, Europe, and Asia.
