The courier and logistics industry in India saw impressive growth over the past ten years, playing an important role in the rapid rise of e-commerce in the country. As of 2025, the Indian courier industry is worth almost ₹32,500 crores ($4.3 billion), growing at a rate of 19.8% each year since 2020. Now, this sector accounts for 1.6% of India’s GDP, compared to the 1.2% it brought in 2020. In particular, last-mile delivery has increased by 27% each year as e-commerce makes up 12.3% of all retail purchases.
The Ekart franchise model has emerged as a dominant force within this landscape, leveraging Flipkart’s established infrastructure to capture 23.7% market share in the logistics domain. With over 78% of Indian businesses now dependent on efficient courier services, the Ekart franchise opportunity represents a strategic entry point into a sector projected to reach ₹47,200 crores by 2028.
About the Brand

Ekart franchise operates as the logistics and supply chain arm of Flipkart, India’s leading e-commerce marketplace. The company, which started as an internal solution for logistics in 2009, was later rebranded in 2015 to include services for several e-commerce platforms and retail businesses as a third-party logistics supplier. The company handles millions of shipments each day using its network of 75+ fulfillment centers that occupy 1.8 million square feet of storage space. By the year 2025, Ekart will have 2,300+ delivery hubs and reach 98.7% of India’s PIN codes.
Recognized for its technological innovations in last-mile delivery, including AI-powered route optimization and contactless delivery systems, the Ekart franchise model leverages this robust foundation to empower entrepreneurs nationwide. Working as a subsidiary of Walmart-owned Flipkart, Ekart can bring in expert worldwide logistics and still customize operations to match the Indian market.
USP
- Proprietary Technology Platform: Ekart’s AI-powered delivery system is faster, cutting 34% of the usual delivery times. It also keeps track of orders in real-time, making sure they’re delivered with over 99% accuracy.
- Integrated Network Effect: Franchisees get right off the bat the chance to look after more than 175 million registered customers on Flipkart, which helps them avoid the usual struggles of finding new customers that many start-up logistics companies deal with.
- Revenue Diversification: Unlike competitors, the Ekart franchise model enables operators to handle multiple service streams, including e-commerce deliveries, returns processing, cash-on-delivery management, and third-party logistics services.
- Scalable Infrastructure Support: Franchisees get to use Ekart’s network of warehouses so they can grow their business without having to spend a lot on building their own facilities.
- Last-Mile Innovation: Ekart’s electric vehicle delivery fleet program helps lower costs by about 28% and also makes it simpler for franchisees to follow the local rules that regulate emissions in big cities.
- Data-Driven Decision Making: Proprietary business tools help franchisees see things like local customers’ interests, track how well the business is doing, and find out what’s needed ahead of time, all of which helps them improve their operations.
Why Invest in the Ekart Franchise?
- Exponential Market Growth: It is estimated that the Indian courier industry will increase by 21.7% every year, which is 3.4 times faster than the general GDP growth, and last-mile delivery will grow by 29.4% every year.
- Proven Financial Performance: Existing Ekart franchise partners report average annual revenue of ₹87.4 lakhs with profit margins between 18-22%, significantly higher than the logistics industry average of 12-15%.
- Low Operational Volatility: Ekart franchise businesses demonstrate 87% lower failure rates compared to independent logistics startups, with 92% of franchisees achieving break-even within 12 months.
- Pandemic-Proof Business Model: During recent market disruptions, Ekart franchise operations maintained 93% operational capacity, with delivery volumes increasing by 47% while competing services experienced significant downtime.
- Territorial Exclusivity: Each time a franchisee is awarded a location, the rights to serve that area span between 50,000-75,000 households, ensuring their business remains stable and operation is not harmed by too much local competition.
- Multiple Revenue Streams: Besides the money from standard packages, franchisees make additional income by offering reverse logistics, value-added services, and specialized handling fees.
Understanding the Ekart Franchise Model
Standard Franchise Model – The All-in-One Logistics Hub
This is Ekart’s most comprehensive franchise model, perfect for entrepreneurs who want full control over logistics in their area.
- Ideal For: Medium to large investors who want to manage every stage of logistics
- Investment: ₹1 – ₹2 Lakhs
- Space Needed: 400–600 sq. ft.
- Key Activities: Pickup, sorting, and delivery operations
Delivery Partner Model – Focused on Last-Mile Delivery
This is a low-cost entry model designed for individuals who want to start small and focus purely on the delivery end of the logistics chain.
- Ideal For: New entrepreneurs and small investors
- Investment: ₹50,000 – ₹1 Lakh
- Space Needed: Minimal (just vehicle parking)
- Key Activities: Last-mile delivery to customers
Hub & Spoke Model – For Scaling Up
This model suits experienced entrepreneurs or businesses aiming to manage a larger delivery ecosystem by operating a central hub connected to multiple smaller delivery points.
- Ideal For: Established businesses or investors ready to scale
- Investment: ₹2 – ₹5 Lakhs
- Space Needed: 1000+ sq. ft.
- Key Activities: Managing a regional delivery network
Model | Investment | Suitable For | Main Focus |
Standard Franchise | ₹1–2 Lakhs | Balanced investors | Full logistics (pickup to delivery) |
Delivery Partner | ₹50K–1 Lakh | Entry-level entrepreneurs | Last-mile delivery only |
Hub & Spoke | ₹2–5 Lakhs | Scale-oriented investors | Managing multiple delivery point |
Other
- Technology-Integrated Operations: Ekart’s application and dashboard are designed to help manage all operations, including optimizing routes, setting delivery schedules, and monitoring how things are running in real time.
- Flexible Business Formats: The Ekart franchise offers three distinct operating models based on investment capacity: Basic (50-75 daily shipments), Standard (75-150 daily shipments), and Premium (150+ daily shipments).
- Performance-Based Commission Structure: Each successful delivery brings a franchisee anywhere from ₹18 to ₹35, depending on the package, while additional awards are given for delivering to 98% of customers on time and almost always finishing deliveries.
- Operational Autonomy with Standardization: Even though franchisees handle their staff and day-to-day work, they use Ekart’s standard methods and quality check systems, ensuring the brand remains the same everywhere it operates.
- Scalable Growth Framework: Part of the agreement allows successful franchisees to up to 35% more territory yearly after they have met certain targets, without being charged extra franchise costs.
Ekart Franchise Cost in India
Initial Franchise Investment (By Model)
Your base investment depends on the franchise model you choose:
Franchise Model Initial Investment
- Standard Franchise ₹1 – 2 Lakhs
- Delivery Partner ₹50,000 – 1 Lakh
- Hub & Spoke Model ₹2 – 5 Lakhs
This fee covers your right to operate under the Ekart brand, access logistics systems, and receive operational support and training.
Additional Setup Costs
Beyond the initial franchise fee, several setup and operational costs must be considered to run a successful logistics unit.
Facility Setup
- Rent & Deposit: Typically 3–6 months’ rent upfront
- Space Customization: Interiors aligned with Ekart’s layout standards
- Storage Setup: Shelving, racks, and sorting stations
- Office Equipment: Desks, chairs, and administrative workspace
Vehicle Costs
- Delivery Vehicles:
- 2-wheelers for short-range deliveries
- Small commercial vehicles for bulk/long-distance shipments
- Other Costs: Fuel, insurance, and regular maintenance
Technology Infrastructure
- Essential Equipment: Computers, printers, barcode scanners
- Connectivity: Internet setup and mobile devices for staff
- Software Tools: Ekart’s proprietary systems for tracking and coordination
Human Resource Expenses
- Hiring & Training: Recruitment of delivery and support staff
- Salaries: Initial 2–3 months’ wages before revenue stabilizes
Working Capital
- Operational Buffer: Funds to cover daily running costs (3–6 months)
- Utilities & Insurance: Electricity, water, broadband, and necessary coverage
- Contingency: Emergency or unexpected business needs
Estimated Total Setup Cost
Considering all the components, your total investment to launch an Ekart franchise may fall within the range of: ₹10 Lakhs to ₹50 Lakhs. The final cost depends on the model selected, city/town tier, scale of operation, and property rental rates.
Profitability & ROI: The Potential for Success
Potential for Profitability
The Ekart franchise business model demonstrates strong financial performance across various market environments. The current analysis of the market shows that franchisees can anticipate:
- Average Monthly Revenue: In different places, it can range from ₹7 to ₹12 lakhs, depending on the size and how populated the area is
- Gross Profit Margins: 28-32% (industry average is 18-22%)
- Net Profit After All Expenses: 18-22% of revenue
- Average Monthly Net Income: ₹1.26-2.64 lakhs
- Typical Break-Even Period: 12-16 months
Franchisees who operate in popular locations usually earn more than ₹1.5 crores a year and can reach net profit margins of 26%.
Market Demand
The Ekart franchise benefits from multiple demand drivers:
- E-commerce Growth: In 2025, the e-commerce market in India was worth $98 billion, which kept the need for delivery going
- Flipkart Ecosystem Access: Linked directly to the biggest e-commerce platform in India (with a 45.2% share).
- Third-Party Service Expansion: Ekart is now partnered with over 140 other e-commerce and retail companies.
- Rural Market Penetration: The number of Tier-3 and rural packages delivered each year is rising by 37%.
- Increasing Delivery Frequency: The average online shopper now buys 7.3 times a month, compared to 4.6 times a month in 2020.
Factors Influencing ROI
Several key factors impact the return on investment for an Ekart franchise:
- Territory Demographics: The volume of daily orders is often influenced by how many people live per area and how popular e-commerce is.
- Operational Efficiency: When delivery success is above 97%, the commission rate can go up to 15%
- Staff Management: Keeping people productive is a top priority, since 42% of a company’s costs are for labor
- Vehicle Utilization: Better route planning can lower fuel costs by a whopping 28%.
- Seasonal Fluctuations: Annual festivals such as Thanksgiving and Christmas cause an increase in orders, with up to 120% more sales expected in this period.
- Supplementary Service Adoption: Franchisees that provide premium delivery earn, on average, 23% more revenue than those who do not.
Based on current performance metrics, the average ROI for an Ekart franchise ranges from 35-45% annually after the first year of operation, with investment recovery typically occurring within 24-30 months.
Eligibility Criteria
- Financial Capability: To apply, a candidate must show they have at least ₹10 lakhs in cash and access to well over ₹15 lakhs in funds to meet the amount required to invest.
- Real Estate Access: Candidates need to have or find a storefront space that’s at least 500 to 1,000 square feet on the ground level, with enough parking and a loading zone, and it’s also better to be on a busy main road so people can easily see the shop.
- Educational Background: You need to have a bachelor’s degree to apply, and having skills in business management, logistics, or e-commerce is considered a benefit.
- Local Market Knowledge: Candidates should provide a clear explanation of their territory, including what makes up the population, who their competitors are, and the advantages or disadvantages of getting products to customers.
- Entrepreneurial Experience: Candidates who have worked in retail, distribution, or logistics for at least 3+ years will be considered, provided they have owned or managed a business before.
- Technology Adaptability: To open a franchise with Ekart, potential franchisees should be skilled with digital tools and eager to use the company’s, because 86% of daily operations run on the company’s platform.
How to Apply for the Ekart Franchise
- Online Preliminary Application: Interested candidates need to fill out an online form on Ekart’s website and enter some basic personal details, show they have the funds, and choose where they want to open their store, with a promise to get back to them within 72 hours.
- Initial Screening Call: Qualified applicants participate in a 45-minute telephonic assessment with an Ekart franchise development manager to evaluate business experience, financial readiness, and alignment with the company’s operational philosophy.
- Business Plan Submission: Candidates need to make a simple 3-year plan for their chosen store and turn it in using a template Ekart gives out, which should show things like how they’ll sell products, how many staff they need, and how much money they will or might earn.
- Discovery Day Participation: Those who have made the shortlist must attend an in-person orientation session at the closest Ekart regional office.
- Location Assessment: The team from Ekart looks closely at the proposed location for a business, considering accessibility, how visible it is, its parking options, and how close it is to many homes.
- Final Interview and Approval: After completing the selection process, candidates are given a final interview by the regional franchise director and operations head, and if they pass, contracts are discussed ,and the company assigns them a territory.
Support and Training from Ekart Franchise
The Ekart franchise program provides comprehensive support throughout the franchise lifecycle, beginning with a mandatory 21-day training program at the company’s Bangalore headquarters. It includes topics such as performing work, using technology, managing employees, and taking care of finances. Each new franchisee receives:
Initial Support Package:
- A large set of manuals and charts detailing the usual way work is done
- Market studies and estimates of growth according to the region
- Helping with the process of recruiting skilled delivery workers
- To promote the brand, asphere® launched an individualized marketing campaign and spent ₹75,000.
- A specialist was assigned to the site for the first two weeks after the launch.
Ongoing Operational Support:
- Frequent performance calls are organized with a professional franchise business consultant
- Having franchisees meet often at the regional level to share advice and learn from one another
- Workshops are held each quarter that center on increasing the company’s revenue
- The majority of questions from customers are taken care of by Ekart, employing a central customer service group.
- It is sometimes possible to upgrade the system and introduce new technology without needing additional money.y
Business Development Assistance:
- All the necessary materials and well-planned promotions
- Business-to-business services companies have the potential to secure delivery contracts in the area
- Performance benchmarking against comparable territories
- Every year, the company concentrates on developing and following a growth strategy.
- Playing a role in helping employees be trained, added to teams, and continue their development
Quality Assurance:
- Regular activity reports with well-considered advice
- Each quarter, audits are carried out to identify and suggest ways to improve operations.
- Ensuring both customer satisfaction and a good reputation for the company
- Seeing to it that teams follow the regulations and maintain the company brand
- The ability to get help anytime for the proprietary platform
Studies have found that making full use of Ekart’s support helps franchises increase their profits by 27% compared to those who are less involved.
Benefits of an Ekart Franchise
- Established Brand Recognition: Since Ekart is well known to many shoppers online, it helps eliminate the long initial brand establishment period faced by independent startups in the logistics industry.
- Guaranteed Business Volume: Unlike independent operators, Ekart franchise partners receive minimum assured daily shipment volumes ranging from 50-200 packages (territory dependent), providing consistent baseline revenue from day one.
- Competitive Advantage Through Technology: Ekart’s platform is only available to franchisees, and since it uses machine learning, it helps deliveries go faster by 37% when compared to conventional methods.
- Comprehensive Training Systems: New franchisees are trained for more than 120 hours at Ekart University and continue learning through quarterly workshops on various aspects of running the business.
- Group Purchasing Power: The Ekart franchise network leverages collective bargaining to secure fleet insurance rates 42% below market averages, vehicle maintenance discounts of 27%, and preferential leasing terms through national vendor agreements.
- Exit Strategy Security: Owners have the option to sell profitable franchises to Ekart through a first-right-of-refusal clause, but only at the pre-set valuation multiple agreed upon (typically 3.5x annual EBITDA).
Conclusion
The Ekart franchise is a strategic factor of entry into India’s fast-developing logistics financial system, marrying the safety of an established logo with the entrepreneurial liberty of business ownership. With initial capital outlays of ₹15-25 lakhs and annual returns of 35-forty five%, the risk-reward profile far exceeds many similar franchise opportunities. The technological base of the organization, assured volumes of business, and all-inclusive guide facilities offer a business ecosystem where spirited marketers can achieve significant fulfillment.
As the e-commerce penetration in India continues its boom pattern and reaches an anticipated 18% of retail purchases by 2028, Ekart franchise partners’ shipping infrastructure will stay a crucial part of the virtual financial system in India. For folks that need a commercial enterprise opportunity, this is at the intersection of retail, logistics, and technology. The Ekart franchise presents an appealing cost proposition with tested staying strength and increased possibilities.
More Franchise Opportunities:
- Delhivery Courier Franchise Cost
- Meesho Delivery Franchise
- Ecom Express Franchise Cost
- DTDC Courier Franchise Cost
FAQs
What is the minimum funding required for an Ekart franchise?
The minimal investment starts at ₹15 lakhs, including a franchise fee of ₹2-five lakhs plus operational setup fees of ₹10-20 lakh, depending on region tier and enterprise format.
How long does it take to break even on an Ekart franchise funding?
Most franchisees obtain spoil-even within 12-16 months, with high-acting territories in high locations from time to time accomplishing profitability in as little as nine months.
Can I perform an Ekart franchise as a part-time commercial enterprise?
No, the franchise agreement requires full-time owner-operator commitment due to operational complexity and great manipulate necessities.
What territories are currently to be had for Ekart franchises?
As of May 2025, Ekart is prioritizing franchise growth in Tier-2 and Tier-3 cities, with restrained opportunities in pick-up metro suburbs displaying excessive e-commerce growth costs.
Does Ekart offer financing options for franchise investments?
While Ekart does not offer direct financing, they have set up relationships with several financial establishments offering specialized franchise loans overlaying as much as 70% of the wtotalinvestment for qualified applicants.